Overview
At Desh Ka Ghee, we prioritize your satisfaction. If you’re not happy with your purchase, we are here to help. Please read our return and refund policy to understand how it works.
Cancellation
You can receive a full refund if you cancel your Desh Ka Ghee order before it has been shipped.
To cancel your order, send an email to deshkaghee@gmail.com with your order number or call us on +91 8250259144, Monday-Saturday. Once the order is successfully cancelled, a full refund will be processed to your original payment method within 3-5 business days.
Any orders can not be cancelled once they have been shipped.
Returns
Since Ghee is a perishable food product, we do not accept returns unless you receive a defective or damaged product. Please reach out to us within 7 days of delivery to be eligible for a replacement or refund.
Refunds
If you receive a spilled, damaged, or spoiled product, write to us at deshkaghee@gmail.com and send pictures of the outer packaging(visible label) and the product within 7 days from the date of delivery. Our support team will review your request and get back to you within 2 business days.
In case of a delivery issue, contact us for a refund or a replacement.
Please note that any refund may take 3-5 business days after it is issued from our end, depending on your bank’s processing time.
Still have questions?
Contact us at deshkaghee@gmail.com, and we’re happy to help you.